Legal Disclaimer
The information provided by Its Roses (“Its Roses,” “we,” “us,” or “our”) through itsroses.com, including information about our products, services, wholesale catalog, delivery options, flower care, and related content, is provided for general business and informational purposes.
While we make reasonable efforts to keep our website accurate and current, information may change due to product availability, agricultural conditions, seasonality, supplier updates, operational requirements, carrier conditions, or other factors.
By using our website, you acknowledge the terms of this Legal Disclaimer.
1. Business and Informational Use
Its Roses operates as a B2B flower e-commerce platform serving florists, flower shops, event designers, floral studios, and other professional buyers.
The information available on our website is intended to support professional purchasing decisions but should not be considered a substitute for your own business judgment, operational planning, or professional expertise.
You are responsible for evaluating whether a product, delivery date, quantity, or flower variety is appropriate for your specific business, event, production, or resale needs.
2. Product Information
We make reasonable efforts to provide accurate product information, including, where applicable:
- Flower type
- Variety
- Color
- Stem length
- Box quantity
- Stem count
- Product description
- Pricing
- Availability
- Other relevant product specifications
However, product information may occasionally contain errors or may change without prior notice.
Its Roses reserves the right to correct errors, update information, change product specifications, or modify availability when reasonably necessary.
3. Natural Product Variations
Fresh-cut flowers are natural agricultural products.
As a result, individual stems and batches may vary naturally in characteristics such as:
- Color
- Shade
- Bloom size
- Stem thickness
- Shape
- Opening stage
- Foliage
- Texture
- Overall appearance
These natural variations do not necessarily indicate a product defect.
Product photographs are intended to represent the applicable flower type or variety as accurately as reasonably possible. However, screen settings, photography, lighting, growing conditions, and natural flower characteristics may cause the actual product to differ slightly from what is displayed online.
4. Freshness and Vase Life
Any information provided regarding freshness, flower care, conditioning, or vase life is general guidance only.
Actual vase life and product performance may vary depending on factors including:
- Flower variety
- Temperature
- Transit conditions
- Hydration
- Storage
- Water quality
- Conditioning practices
- Environmental conditions
- Handling after delivery
Statements regarding longer-lasting freshness or vase life assume appropriate handling and conditioning after receipt.
Its Roses does not guarantee a specific vase life unless expressly stated in writing for a particular product or program.
5. Product Availability
Fresh flowers are agricultural and seasonal products.
Availability may be affected by:
- Seasonal growing cycles
- Crop conditions
- Weather
- Farm production
- Quality standards
- Transportation
- Supply chain disruptions
- Other circumstances outside our reasonable control
Products displayed on our website may become unavailable after an order is submitted.
Where necessary, Its Roses may adjust, cancel, or otherwise address an affected order according to our Terms & Conditions and applicable Credit & Refund Policy.
6. Pricing and Website Errors
We make reasonable efforts to display accurate pricing and product information.
However, typographical, technical, pricing, inventory, or other website errors may occur.
If we identify an obvious error, we reserve the right to correct the information and, where appropriate, contact the customer regarding an affected order.
Submitting an order does not require Its Roses to honor an obvious pricing or technical error where permitted by applicable law.
7. Delivery Information
Delivery dates, transit times, tracking information, and carrier estimates are provided for planning purposes and may be subject to change.
Delivery may be affected by circumstances including:
- Carrier delays
- Weather
- Transportation disruptions
- Address issues
- Agricultural delays
- Operational disruptions
- Events outside our reasonable control
Customers are responsible for planning orders with adequate time for delivery, hydration, conditioning, and event or production preparation.
Its Roses does not recommend relying on immediate use of fresh flowers upon arrival unless specifically advised otherwise.
8. Third-Party Services
Its Roses may rely on third-party providers for services including:
- Payment processing
- Shipping
- Logistics
- Website hosting
- Analytics
- Customer communications
- Other business functions
We are not responsible for the independent acts, omissions, policies, availability, or service performance of third-party providers except to the extent required by applicable law.
9. External Links
Our website may contain links to websites, services, or resources operated by third parties.
These links are provided for convenience or informational purposes.
Its Roses does not control and is not responsible for:
- Third-party website content
- Privacy practices
- Terms and conditions
- Availability
- Security
- Products or services
The inclusion of a third-party link does not necessarily constitute an endorsement.
You access third-party websites and services at your own discretion.
10. No Professional Advice
Information provided through itsroses.com is not intended as legal, financial, tax, accounting, medical, or other regulated professional advice.
Customers should consult qualified professionals when advice in those areas is required.
Flower care, conditioning, event planning, product selection, and similar content is provided as general industry guidance and should be evaluated in light of your own professional experience and circumstances.
11. Website Availability
Its Roses works to provide a reliable and secure online ordering experience.
However, we do not guarantee that the website will always be:
- Uninterrupted
- Error-free
- Free from technical issues
- Compatible with every browser or device
- Available at all times
- Free from all security risks
The website may occasionally be unavailable due to maintenance, upgrades, technical problems, or circumstances outside our reasonable control.
12. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website, website content, and related online services are provided on an “as available” basis.
Except where expressly stated otherwise or where warranties cannot legally be excluded, Its Roses makes no additional representations or warranties regarding the completeness, accuracy, reliability, or continuous availability of website content or services.
Nothing in this Disclaimer is intended to exclude warranties or rights that cannot legally be excluded.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Its Roses and its affiliates, officers, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the use of our website or reliance on website information.
This may include, where legally permitted:
- Lost profits
- Lost revenue
- Business interruption
- Loss of goodwill
- Lost data
- Consequential business losses
Nothing in this Disclaimer limits liability that cannot legally be limited or excluded.
Product claims, credits, refunds, and order-specific remedies are governed by our applicable Terms & Conditions and Credit & Refund Policy.
14. Relationship to Other Policies
This Legal Disclaimer should be read together with our:
- Terms & Conditions
- Privacy Policy
- Credit & Refund Policy
- Shipping & Delivery policies
- Other applicable website policies
Where a specific product, order, delivery, account, or transaction is governed by another Its Roses policy, that policy may contain additional terms or requirements.
15. Changes to This Legal Disclaimer
Its Roses may update this Legal Disclaimer periodically to reflect changes in:
- Business operations
- Website functionality
- Product practices
- Service providers
- Legal requirements
Any updated version will be posted on our website with a revised effective date.
Continued use of our website after an updated Disclaimer becomes effective constitutes acknowledgment of the revised Disclaimer to the extent permitted by applicable law.
16. Governing Law
This Legal Disclaimer is subject to the governing-law provisions contained in our Terms & Conditions.
Any dispute related to the website, products, services, or this Disclaimer will be handled according to the applicable dispute-resolution provisions in those Terms.
17. Contact Us
If you have questions regarding this Legal Disclaimer, please contact:
Its Roses
45543 Hutchens Sq.
Sterling, Virginia 20166
United States
Customer Support
customerservice@itsroses.com
General Business Inquiries
info@itsroses.com
Thank you for visiting itsroses.com.
Our goal is to provide floral professionals with clear product information and a reliable online experience for sourcing fresh-cut wholesale flowers for their business.
