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Frequently Questions

Its Roses is designed for florists, flower shops, event designers, floral studios and other floral professionals purchasing flowers for their business.

Browse our online catalog, select your flowers, choose the available box quantity and stem length, add your products to the cart, select your delivery date and complete checkout online.

Yes. Creating an Its Roses account makes it easier to place orders, manage your information and access your order history.

Products are sold according to the box quantities shown in our catalog. If a minimum order value applies, it will be clearly communicated during the purchasing process.

Our flowers are sold in professional box quantities. Each product page includes available stem lengths, stem counts and box configurations so you know exactly what you are ordering.

Our flowers are sourced from experienced growers in Ecuador, a region internationally recognized for producing high-quality fresh-cut flowers.

Yes, once your order has been shipped, you will receive a confirmation email with a tracking number that you can use to track the status of your shipment.

Other Questions

Proper conditioning after delivery is essential. Recut the stems, place the flowers in clean water and follow the recommended care instructions to help maximize freshness and vase life.

Yes. Its Roses delivers wholesale flower orders directly to flower shops, floral studios and business locations within our available delivery areas.

Contact our customer support team as soon as possible and include your order number, the affected product and clear photos showing the issue. Our team will review your request according to our Credit & Refund Policy.

Contact our customer support team as soon as possible and include your order number, the affected product and clear photos showing the issue. Our team will review your request according to our Credit & Refund Policy.

You can reach our team through live chat or email us at customerservice@itsroses.com for questions about products, orders, deliveries or your account.

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ITS ROSES C&C LLC

+1 571-715-1772

customerservice@itsroses.com